Load shedding:

• Fixed schedules will be used.
• These schedules are published in advance so that customers can familiarise themselves with the days and times they will be affected
• There are different schedule times for alternate days of the week, one set for Mondays, Wednesdays and Fridays and another for Tuesdays, Thursdays and Saturdays. There is no Scheduled load shedding planned for Sundays.
• There are different schedule times for alternate days of the week, one set for Mondays, Wednesdays and Fridays and another for Tuesdays, Thursdays and Saturdays. There is no Scheduled load shedding planned for Sundays.

Length and frequency of outages:

• The schedules have been designed so that each customer will experience on average, not more than two hours of interruption every second day.
  • Please note that City Power and Eskom’s Central Region have jointly designed schedules on the basis of four hours interruption per schedule event, but over a two week cycle the average is the same as for the rest of the country.
• Scheduled Load Shedding will take place only between 06h00 and 22h00

Emergency load shedding:

• This will happen only in exceptional circumstances.
• In the case of system emergencies the technical requirements of the power system will receive priority, and this will determine the sequence in which parts of the network are switched.
• All customers could be affected
• The Scheduled load shedding schedules will not be adhered to.
• For these reasons, a schedule will not be published for Emergency load shedding, and the media will be the main channel used to keep customers involved.