Interpreting Eskom load-shedding stages

Load shedding will be used under emergency conditions for limited periods.

Three schedules have now been developed based on the possibility of risk and to ensure that it is applied in a fair and equitable manner:

  • Stage 1 allows for up to 1000 MW of the national load to be shed.
  • Stage 2 allows for up to 2000 MW of the national load to be shed.
  • Stage 3 allows for up to 3000 MW of the national load to be shed.
  • Stage 4 allows for up to 4000 MW of the national load to be shed.
  • Load shedding will be implemented in most instances in 2 hour blocks (with an additional 30 minutes for switching between blocks) whenever load shedding is required. You therefore may be without electricity for 2,5 hours.
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The actual stage in use at the time will be displayed both on the main Eskom website and on the home page of the Load Shedding website.

To find the schedule for your area (if you are an Eskom customer):

  • Log into the Eskom website,
  • Type in your Suburb/town in the quick-search box
  • Or, choose your Province/Metropolitan Area/Suburb/town via the drop-down boxes.
  • If you cannot find your Suburb/Town, try to search for areas adjacent to your neighbourhood.
Please note:
  • Many electricity networks do not coincide exactly with area boundaries. To overcome this, we have divided them into subsections A & B, East & West or North & South. Please either log in to CS Online on the Eskom website or call Eskom on 0860037566 / 08600ESKOM to verify your schedule
  • If you are an Eskom customer and cannot find your schedule, please contact Eskom via the Eskom Contact Centre at 0860037566/08600ESKOM for assistance.
  • If you are not an Eskom customer, please contact your Municipality or Metro.
  • The Municipality/Metro schedules are different to the Eskom schedules in design and detail. Eskom has established principles for the design of its schedules in order to ensure as much equity and consistency as possible. In many cases, Metros/Municipalities have agreed to work according to the same principles, but ultimately Eskom has no control over how the Municipalities/Metros determine their own schedules.

This information is for "information purposes" only. Whilst reasonable steps are taken to ensure the accuracy and integrity of the information, please be aware that due to the dynamic nature of our business, this information may change from time to time. In the premise, Eskom makes no representations or provides no warranties regarding the accuracy or the suitability of the contents published or that it is free from errors or omissions. Should you choose to use this information for any other purposes than its intended purpose, Eskom accepts no liability whatsoever, in respect of any claim, damages, loss or expenses, whether direct or indirect, including consequential loss or loss of profit, which may arise from such usage